Privacy Policy
Application of Privacy Policy
This Privacy Policy is intended to help you understand how TDI collects, uses and safeguards the personal and other information you provide through our website and our mobile applications. It does not apply to the use or disclosure of personal and other information that is collected or obtained by us through other means.
Your Account
Your Responsibilities. To protect your account from unauthorized activity, you should keep your password confidential and restrict access to your computer and any mobile devices through which your account may be accessed. You are responsible for all activity on or through your account. We will not be liable for damages or loss arising from your failure to maintain the confidentiality of your password or to adequately restrict access to your account. You represent and warrant that all information that you provide in connection with your account is and shall be accurate, truthful, current and complete. We reserve the right to deny, deactivate or terminate your account at our discretion.
Breach of Security. You accept all risk that your account may be accessed without your permission. If you discover or suspect that the security of your account has been breached, please let us know as soon as possible.
Information We Collect and Use
Your Personal Information. When you place an order for a Product, we need to know your name, e-mail and mailing addresses, and your billing information so that we can fill, confirm and ship your order, notify you of your order status and process your payment. We may also request some of this same information from you when you ask a question or make a comment through our website or mobile applications in order for us to respond appropriately. For administration purposes, our website or mobile applications may collect your IP address or domain name, referring web page, browser type, mobile device type, device operating system, device settings, and non-personal information about the way you use your device or this site (such as the length of time spent or the pages accessed while visiting this site). We may use third-party website analytics tools and embedded tracking codes that collect information about visitor traffic on our sites and mobile applications to collect information about you.
Disclosure of Information to Third Parties. We don't rent or sell to others any information about our customers. We do not grant permission to third parties to collect information regarding the online activities of our website users over time and across different websites when they visit our website. However, we may provide your personal information to third parties who provide services on our behalf, such as the companies engaged to deliver your order and process your payment. We also reserve the right to disclose without notice to you any information in our possession if we believe we are required to do so by law, to protect or defend our rights or property, or to respond to an emergency.
Use By Children. Our website and mobile applications are not intended for use by and TDI does not intend to collect personal information from children under 13 years of age. Children under 13 years of age are directed to not use our website and mobile applications, whether to submit personal information or otherwise.
Mobile User Application Permissions. When you use our mobile applications, you may grant to us certain permissions with respect to your device. These permissions may include (i) granting us access to the camera and photos, videos and other media files on your device, and (ii) allowing us to send in-app push notifications to you. Most mobile devices provide you with information about these permissions.
Mobile User Location. Our mobile applications may also collect information about the location of your mobile device, if you grant this permission.
Access and Correction. The file containing your personal information will be held at our offices or on our servers or those of our service providers, and employees who require it for the purposes of their duties will have access to this file. You may obtain a copy of certain personal information we maintain about you and update or correct inaccuracies in that information using the features of your account. If you wish to update or delete other personal information, you can contact us by one of the methods described at the following link: https://www.transdesign.com/contact-us and we will endeavor to correct, update or remove the personal information you give us.
Security of Your Information
TDI’s Responsibility. The security of your information is important to us. While we endeavor to use reasonable efforts to safeguard the confidentiality of your information, the Internet and other e-commerce channels are not totally secure. Due to the possibility of transmission errors, hacking or other unauthorized third-party activities, we cannot guarantee that personal data transmitted to our website and mobile applications will remain secure. If we become aware of a security breach involving any such data, TDI will make all legally required disclosures consistent with our ability to determine the scope of the breach, our need to restore the integrity of the system and the needs of law enforcement.
Credit Card Information. Whenever we transmit your credit card information over the Internet, we use industry standard Secure Socket Layer (SSL) encryption for all pages containing private information pertaining to your shipments. Your full credit card number is never displayed when you use our website or mobile applications. When you use a saved credit card, we only include the last four digits of the credit card number on the order page so that you can tell which credit card you used.
Cookies
A cookie is a small text file stored on your computer or mobile device. Cookies are commonly used to retain and accelerate the transfer of information for online services.
Use of Cookies by Us. When you use our website or mobile applications, we can identify you in later visits by looking for a cookie on your device.
Verifying Your Identity Without Cookies. If you use our website or mobile applications from a device that does not have your cookie or from which you have deleted your cookie, you can retrieve your personal information from us by providing your e-mail address or user name. If you are coming from a different network than you have used in the past, we will prompt you for your password so that we can verify your identity.
“Do Not Track” Signals
Our website is not configured to respond, and it does not respond to “do not track” signals.
Disclaimers Relating to Privacy Laws Outside the United States
Our website and the other TDI Properties are operated by TDI from our offices in the United States. Information that you submit to us from outside the United States through our website and the other TDI Properties will be transmitted to the United States (including to our service providers located in the United States), which may have privacy laws that are less protective than the privacy laws of the jurisdiction in which you reside. By using our website and other TDI Properties, you consent to this transfer. We make no representation that our website or mobile application is appropriate or available for use in locations outside the United States.
Changes in Privacy Policy
We reserve the right to change the Privacy Policy at any time by providing notice to you. We will notify you of changes to the Privacy Policy by one or more of the following: (i) providing you with an electronic notification through our website, by e-mail or other means of electronic communication or through any of our e-commerce or mobile applications, or (ii) making a revision to the Privacy Policy and changing the Terms and Conditions Version Date appearing below. By clicking the “I agree” button in connection with an electronic notification of a change, by using any of the TDI Properties or by purchasing a Product from us after the new version date, you signify your acceptance of the revised Privacy Policy.
VERSION DATE: MAY 16, 2018